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FAQ

  • Where are your shoes made?
    Flat Maria shoes are 100% made in the Philippines. We work with small businesses in Liliw, Laguna, who hand-craft each shoe in their backyard workshops.
  • What sizes do you carry?
    We carry standard size 6-9. Please refer to size guide below for centimeter conversion.
  • You don't have my size!
    Sorry about that. We accept special orders of sizes we do not carry. However, please note that since these shoes will be made to order, we require a 50% deposit and the shoes will be delivered between 2-4 weeks.
  • Do you have a physical store?
    At this point, no--but we are looking into it! Stay tuned for new developments.
  • How do I order?
    The easiest way is through our ecommerce channels, which offer various payment options, including COD! These marketplaces also have our updated stocks, so no need to verify availability with us, To order, copy and paste these links to your browser: Lazada: bit.ly/LazFlatMaria Shopee: http://bit.ly/ShopeeFlatMaria Happy shopping!
  • How do I pay for my order?
    Lazada: http://bit.ly/LazFlatMaria Shopee: http://bit.ly/ShopeeFlatMaria
  • Tell me more about your free shipping offer.
    Yes, if your order is for delivery to Metro Manila, shipping is on us! Metro Manila covers the whole National Capital Region. Beyond that area is considered Luzon and additional shipping fee applies. For areas beyond our free shipping coverage, you need to add Php100 for up to two pairs of shoes. For every additional pair over two, please add Php50 each.
  • What happens if I buy the wrong size?
    Kindly coordinate returns via the approved channels with our e-commerce partners.
  • Do you have this style in orange? Why not?
    Styles seen on our online store are as is. Unfortunately, we cannot carry all color variations due to limited space in our stock room (actually our living room :D).
  • Tell me about your limited styles and monthly releases.
    Every month (or so; we aim to be as regular as we can about this!) we launch a new style. Some of these new styles are limited edition with only a few pairs available! because we used hard-to-find fabric. So stay tuned for these limited edition launches and grab a pair as fast as you can!
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